Available Investigative Services
You can be certain that at Investigative Services we are results focussed and provide high level service in:
Additional Services
Testimonial
When I was attacked by a neighbour and stabbed I was unable to defend myself as I was hooked up to oxygen as an emphysema suffer. I was stabbed a number of times but because I was in ICU the Police were unable to interview me and therefore nothing was investigated. When I returned home I lived in fear of my neighbour doing this again to me. Investigative Services were able to take detailed statements from me, others who witnessed the attack and obtained all of my medical records along with other evidence. They then presented, to the Police, a comprehensive investigation file, prepared to court standard, requiring the Police to merely arrest the offender albeit sometime after the attack.
I had a commercial hotel that was not returning sufficient profits and engaged Investigative Services to help me find out why. As a result of their investigations I was able to prove that the Hotel Manager was stealing money and product and had engaged in other criminal activities with others on the property. This person was sacked and charged and the hotel returned to being a profit centre.
I found out that a CEO of a not for profit organisation I had run previously was syphoning money from the business and Investigative Services were able to assist me in collating the necessary information to bring this matter before the Board of Directors and legal representatives. Investigative Services efforts enabled the Board to stand the CEO down and allowed further investigations to be undertaken confirming my gut instinct that this persons offending was the tip of the iceberg.
The video surveillance system and crime prevention advice I was provided through Investigative Services brought to an end the regular offending at my workshop.
Investigative Services were able to resolve my internal staff theft problem with some well-prepared evidential purchases and video surveillance. In addition audits of takings and interviews of staff members ensured the offending staff members had no recourse against my firm. Job well done Investigation Services.
Investigative Services have far more investigative experience at the serious crime investigation level than any other I could find. They have dealt with truly high level investigations that have been the subject of scrutiny by the highest of courts which is why I entrusted them with my matter. I wasn’t disappointed.
Professional Services
Investigators are qualified and certified Private Investigators and well equipped for your case.
With an eye for detail and ensuring that all avenues of enquiry have been properly explored you will know that your case has had the best investigative work undertaken and know that those enquiries have been done with integrity and credibility.
Before engaging a law firm to conduct your investigations, at great cost, have the work ready merely for their perusal.
Competitive Rates
Our pricing structure is extremely competitive with the knowledge that your investigation will be conducted to the highest standards, using the highest caliber personnel. We strive to provide a quality, value for money service to promote referral and repeat business. We offer fixed fee pricing (in some instances) or otherwise competitive hourly rates for our expertise.
High Caliber Personnel
Our factual investigators, surveillance specialists and quality assured process servers have extensive industry experience and high standards of professionalism.
Confidentiality Assured
Your investigations will be conducted in strict privacy and confidentiality and in accordance with strict confidentiality agreements. All files and evidence is stored in a secure environment ensuring your private matter remains confidential.
Availability
We are available to discuss, plan and execute your investigation at any time day or night, seven days a week. We understand that your problem may be occurring at irregular times and outside of the normal standard working hours.
High ethical standards
We maintain the highest standards of moral, ethical and legal conduct in all duties undertaken. This is also stated in our client service agreement where we stipulate that we will maintain these standards at all times. Capacity to cover Gold Coast, Brisbane and Northern NSW Cases (and other districts on a case by case basis). Whilst our primary service area is the Gold Coast, Brisbane, Northern NSW and surrounds, we will, by agreement extend our services further afield. Investigative Services has complied with ASIAL’s Code of Professional Conduct as required by the Queensland Office of Fair Trading.
About Investigative Services Gold Coast
Graham Matthews – Founder
With over 20 years of Police experience, including investigative management at very high level, the founder of Investigative Services is well qualified to make sure you receive the best possible service having run dozens of homicide enquiries, prepared/overseen and reviewed hundreds of High Court files. You can be assured that your investigation will be in great hands.
Graham Matthews extensive police experience saw him running large Criminal Investigative Branch teams, in more than one police district. In this role he was responsible for the final delivery of all investigations and for overseeing the standard of every investigation whether it was referred to High Court, District (Magistrates) Court, Crown Law Office, Crown Solicitors Offices, Legal Section of Police National HQ’s, Defence Counsels, Secret Service, Anti Terrorist Squads or any other District organization.
In addition to his investigative experience Graham Matthews has 11 years of experience on various Armed Offenders (Tactical Response) teams including heading the Waikato Armed Offenders Squad for a number of years. This required top end crisis management at a very high risk operational level. Many operations run by Graham Matthews involved collaboration with many other similar squads as well as a wide range of other service agencies (such as customs, immigration, emergency services, Army and other government agencies).
FREQUENTLY ASKED QUESTIONS
Do I have to get a Lawyer to get a Private Investigator?
No. You don’t have to be a lawyer to engage our services. We assist individuals and businesses with a range of matters. Of course we also provide services to lawyers in a number of areas.
How will investigations help me if I have been charged with a crime?
People often don’t tell the Police the entire truth for fear of getting in trouble or for a host of other reasons. Often the information they leave out can be vital to a defendant’s case. In addition Police resources are often stretched so, particularly for less serious offences, routine enquires are not completed. These enquires can often bring into question other witnesses account of events and assist defence cases. “Leaving no stone unturned” is not a rule reserved for Police.
What can a Private Investigator do to help me if I am involved in civil litigation?
Our Private Investigator can assist you to gather evidence to support your case by being able to approach parties you may be unable to get time with or to gather evidence covertly enabling you to focus on running your business. Additionally a Private Investigator can assist you to collate, analyse and present your evidence to your legal counsel. Sometimes a professional person, such as a Private Investigator, can also assist parties to get back around the table with a view to reconciliation or mediation before more costly formal processes are commenced.
I have been the subject of a burglary and Police are not interested in solving it. Can a Private Investigator help me find out who broke into my property?
Yes they can. Police resources are often stretched and patrols are under pressure to get to the next job. This applies to many crime, not just burglaries. This means that evidence at the scene can often be overlooked and that other enquires are either not done or are very limited. Our Private Investigator should be able to assist determining how the offenders entered and exited the property and to seek out witnesses and evidence that the Police may have missed due to other work demands. Enquiries from a Private Investigator may reveal other similar offending in the area that has gone unreported to Police. Often these “other” crimes are the ones that offer up the evidence of the offender for your offence.