Investigative Services experienced team specialises in the following cases:

Criminal Investigations

Examine crime scenes
Interview victims/witnesses
If unsatisfied with Police attendance explore other available evidence
Provide recommendations and assist with private prosecutions
Investigate threats
Provide crime prevention advice

Defence Investigations

Review evidence/investigation management
Witness location enquiries
Conduct interviews and take statements from relevant parties
Examine Scenes and exhibits
Search for additional evidence not discovered by Police
Examine Police procedures including handling of interviews, scene management, Police procedures and case management
Gather evidence to support case
Surveillance
Provide review of potential defences and weaknesses in the case

Insurance Investigations

Assist Insurers to avoid unnecessary losses arising from fraudulent or inflated claims
WorkCover claims
Public Liability
General insurance claims
(CTP) Motor Accident injury claims
Travel and medical claims
Income protection
(TPD) Temporary and Permanent Disability claims
Public Liability
Recoveries investigations

Workplace Investigations

Examine alleged offences or misconduct (including bullying and harassment)
WorkCover and Sick Leave investigations
Workplace theft and other offences
Provide workplace crime prevention advice and strategies and assist with implementation
Liaise with HR and/or management on paths open
Conduct interviews of relevant parties
Prevent current supervisors being deployed away from their key roles
Prevent internal unrest if supervisors investigate their own
Gather evidence of offending/misconduct
Provide updates to employer
Prepare evidence and recommendations for employer
Conduct staff briefings as required

Surveillance

Undertake surveillance on a case by case
Physical surveillance of individuals and/or installation of evidence gathering surveillance equipment

Missing Persons

Undertake enquiries to locate missing persons

Child Activity Checks

Address concerns about who your child or family member is mixing with and what they are doing
Provide photos and video evidence
Check your loved ones are making good choices
Undertake spot checks on activities while parents may be away
Assess new living arrangements of children who have left home

Crime Prevention Advice/Training

Conduct examinations of private and commercial property to reduce risk of victimisation
Store Security and merchandise loss prevention by practical testing of current loss prevention and theft strategies
Apply “Crime Prevention Through Environmental Design” strategies
Provide security advice including how to make properties more secure
Examine current security systems and procedures
Provide training to organisations at risk of victimisation by way of burglaries, robberies, other violent crimes, fraud and other internal/external criminal offending.
Educate on evidence gathering in the event of further offending

Retail Consulting and Mystery Shopping

Help you manage customer service and efficiency within your business
Assess initial customer interaction, performance throughout sales process and general service delivery to assist with business improvement
Service structured to suit the needs and requirements of your business

Addiction Investigations

Investigate allegations of addiction or use of alcohol, drugs or gambling.

Field Calls

Visit debtors to ascertain financial positon and willingness to pay
Identify secured asset and it’s condition
Assess (for valuation purposes) and photograph
Make necessary repeated visits

Process Serving/Document Handling

Service of documents on named persons and evidence of the same
Independent service of documents to minimise conflict
High success rate of service of documents on difficult subjects
Delivery and collection of sensitive documents requiring high levels
of security and confidentiality
Provide urgent delivery of documents where courier services are not
preferred